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HVAC & Chilled-Water Tenant Billing

BTU Plus Billing System.

HVAC tenant billing, or BTU billing, charges each tenant of a central chilled-water system for the cooling energy they consume, calculated from chilled-water flow and supply/return ΔT, instead of by floor area or a flat rate. Tech OVN's Titan Plus BTU meters thermal energy (designed to EN 1434 Class 2) and electrical energy at Class 0.5S on one DIN-rail device.

Bill tenants for the cooling they actually consume. When a mall, office tower, tech park, or hospital runs central chilled water, flat-rate and area-based charges are inaccurate and dispute-prone — heavy users get subsidised by light ones. BTU Plus billing puts a Titan Plus BTU meter on each tenant, AHU, or floor and turns metered cooling energy into automated, itemised, dispute-resistant bills.

Tech OVN Energy Intelligence Platform — multi-tenant HVAC chilled-water billing dashboard with per-tenant cooling consumption

Why Flat and Area-Based Cooling Charges Cause Disputes

In most buildings with central HVAC, tenants are charged for cooling by floor area or a flat monthly rate. Neither reflects what a tenant actually consumed. A 24×7 data-heavy office, a restaurant with a busy kitchen, and a lightly-occupied showroom on the same floor plate all pay the same per square foot — even though their cooling loads differ enormously.

The result is structural unfairness: light users subsidise heavy users, the operator cannot recover the true central-plant cost, and every billing cycle invites a dispute nobody can resolve because there is no measurement to point to. There is also no way to see which tenant is wasting cooling, because the plant bill is one lump sum.

BTU Plus billing replaces the formula with a meter. Every tenant pays for the cooling they actually used — and the bill reconciles to the meter.

How BTU Plus Billing Works

Measure the cooling energy each tenant draws, then turn it into an automated itemised bill — thermal and electrical, on one device.

What BTU Plus Billing Delivers

Seven capabilities that make metered cooling billing fair, automated, and defensible.

Thermal Metering Designed to EN 1434

Cooling energy is measured the way it is actually delivered — chilled-water flow multiplied by supply/return ΔT, with the calculation designed to EN 1434 Class 2 and dual PT1000 RTD probes. Measured, not estimated.

Per-Tenant / Per-AHU Allocation

One meter per tenant connection, air-handling unit, or floor. Every zone gets its own thermal and electrical registers, so cooling cost lands on whoever consumed it.

Tamper-Evident Billing Data

Sealed registers, tamper detection, and timestamped readings on the same device. When a tenant queries a bill, there is a measured record to point to.

Automated Itemised Invoices

The Energy Intelligence Platform turns metered TR-hr and kWh-thermal into monthly, itemised tenant bills automatically — no manual meter walks, no spreadsheet reconciliation.

Multi-Tenant Dashboard

Property managers see the whole building; each tenant sees only their own cooling consumption, cost, and trend. Role-based access keeps tenant data separate.

Dispute-Resistant Audit Trail

Every reading is logged with a timestamp and retained. Billing periods reconcile to the meter, so cooling-charge disputes are settled by data instead of negotiation.

Combined Electrical + Thermal on One Device

Titan Plus BTU meters chilled-water thermal energy and electrical energy on a single DIN-rail unit — bill the cooling, monitor the pump/AHU electrical load, one device per point.

What You Measure & Bill

The billing registers Titan Plus BTU captures on every tenant, AHU, or floor connection.

Metered for billing

ParameterSpecification
Thermal energykWh-thermal / TR-hr (tons of refrigeration-hours) per tenant
Cooling loadInstantaneous TR (tons of refrigeration) and kW-thermal
Chilled-water flowm³/h and cumulative volume, via external ultrasonic or electromagnetic flow meter
Supply / return temperatureDual PT1000 RTD probes, live supply, return, and ΔT
Thermal calculationDesigned to EN 1434 Class 2 (flow × ΔT), temperature-compensated water properties (IAPWS-IF97)
Electrical energykWh, kVAh, demand — Class 0.5S, designed to IEC 62053-22, for pumps / AHUs / tenant supply
Per-tenant registersIndependent billing registers per tenant / AHU / floor, sealed and timestamped
Billing period dataInterval load profile with configurable billing cycles for automated invoicing

Thermal standard

The cooling-energy calculation is designed to EN 1434 Class 2 — the European standard for thermal energy meters — with dual PT1000 RTD probes. EN 1434 limits depend on flow rate and ΔT, so installed accuracy also depends on the flow meter and how the loop runs.

Where It Fits

Six building types running central cooling where metered tenant billing ends the dispute.

Malls & Retail

Bill each store for the chilled water it draws instead of dividing the central plant bill by floor area. Heavy-cooling F&B units stop being subsidised by low-load retail.

Office Towers & Business Parks

Per-tenant, per-floor cooling allocation for multi-tenant offices. Fair recovery of central HVAC cost, with consumption transparency for ESG-conscious occupiers.

Tech & IT Parks

High, uneven cooling loads across occupiers with different operating hours. Meter each tenant connection so 24×7 operations pay for their real share.

Hospitals

Central chilled water serving departments, diagnostics, and leased spaces (pharmacy, cafeteria, labs). Allocate cooling cost per department or per licensee accurately.

Hotels & Mixed-Use

Separate cooling billing for retail podium, banquet, serviced apartments, and commercial tenants running off one central plant on different tariffs.

District Cooling Networks

Per-connection chilled-water billing for scheme operators supplying multiple buildings. Auditable TR-hr consumption on every service point.

BTU Billing vs Flat-Rate vs Area-Based

The three ways central cooling gets charged to tenants — and why metering is the one that ties the bill to consumption.

Billing basisBTU Plus (metered)Flat-rate chargeArea-based (per sq ft)
Reflects actual cooling usedYes — measured TR-hr per tenantNo — everyone pays the sameNo — proxy for consumption
Fairness across tenantsHigh — pay for what you useLow — light users subsidise heavyLow — occupancy ≠ cooling load
Billing accuracyMetered — designed to EN 1434 Class 2None — flat assumptionRough — sq ft formula only
Dispute riskLow — meter-backed audit trailHigh — perceived unfairnessHigh — contested allocations
Waste visibilityYes — per-tenant trends surface wasteNoneNone
Metering costOne meter per connection pointZero — but revenue leaksZero — but disputes cost more
Recovers central plant cost fairlyYes — matched to consumptionPartly — misallocatedPartly — misallocated

Frequently Asked Questions

Seven common questions on BTU billing meters, EN 1434 accuracy, retrofits, flow-sensor choice, and BMS integration.

A BTU meter (thermal energy meter) measures how much cooling energy a tenant actually consumes from a central chilled-water system. It reads chilled-water flow and the temperature difference between supply and return (ΔT), then computes thermal energy in kWh-thermal or TR-hours. That metered figure is what the tenant is billed on — instead of a flat charge or a floor-area estimate. Titan Plus BTU does this and also meters the electrical side on the same device.
EN 1434 is the European standard for thermal (heat/cooling) energy meters. It doesn't give one ± figure per class: each class sets maximum permissible errors for the flow sensor that depend on flow rate, while the temperature-pair and calculator errors depend on ΔT, and the meter's limit is the sum of the three. So accuracy is best near design flow and ΔT and widens at low flow and small ΔT — which is why sizing the flow meter and keeping ΔT healthy matter. Class 2 is commonly specified for commercial tenant billing. Titan Plus BTU's calculation is designed to EN 1434 Class 2 with dual PT1000 RTDs; installed accuracy also depends on the flow meter. We do not hold an EN 1434 certificate.
Yes. Titan Plus BTU mounts on the DIN rail in your existing panel and reads an external flow meter over Modbus RS485. With a clamp-on ultrasonic flow meter on larger pipe sizes, the chilled-water line often does not need to be cut, so many tenant connections can be metered without plant downtime — practical for rolling billing out across an occupied building. Electrical connection should be done by a qualified electrician.
Both work with Titan Plus BTU. Ultrasonic (especially clamp-on) is the usual choice for retrofits and larger pipe diameters because it installs without breaking into the line and has no pressure drop. Electromagnetic (in-line) flow meters are chosen for new installations or where the pipe must be tapped anyway, and can be very accurate at low flow. The right choice depends on pipe size, whether it is a retrofit, and the flow range — the BTU meter sizing tools help you pick.
A Titan Plus BTU meter on each tenant connection or AHU measures the cooling energy that tenant uses over the billing period. The Energy Intelligence Platform reads those registers, applies your tariff, and generates an itemised monthly invoice automatically — cooling consumed (TR-hr), rate, and total, plus any fixed charges. No manual meter reading, and each bill reconciles back to the meter.
Yes. Titan Plus BTU meters chilled-water thermal energy and electrical energy on one DIN-rail device, so a single unit per point can bill cooling (TR-hr) and, where needed, the tenant's electrical consumption too. For electricity-only sub-billing on tenant supplies, the same platform runs alongside our electricity sub-metering solution — one dashboard, both energy types.
Yes. Titan Plus BTU exposes data over Modbus TCP, BACnet/IP, MQTT and REST API on the Ethernet/WiFi side, so your building management system can read flow, ΔT, TR-hr, and electrical values. RS485 runs one role at a time (Modbus RTU slave, Modbus RTU master or BACnet MS/TP); because Titan Plus BTU uses its RS485 port as a master to read the flow meter, the BMS connects over the Ethernet/WiFi side. Billing runs on the Energy Intelligence Platform while the BMS keeps its operational view of the same meters — no duplicate metering required.

What HVAC Billing Costs

Priced per measurement point, so a pilot can be a single tenant loop.

ParameterSpecification
Cost per measurement point₹17,400 per Titan BTU thermal meter, or ₹11,000 + GST per Titan electrical meter — one per tenant loop or chiller.
MOQ — catalogueNone. A pilot or an evaluation order can be one unit.
Lead timeRegular orders ship from stock; orders of 200 units or more take 4 weeks.
Warranty2 years standard from date of dispatch.
Per-site infrastructureNone. WiFi and Ethernet are built into the meter — no energy-server PC, data concentrator or per-site software licence.
Cloud dependencyNone required. Modbus RTU/TCP and BACnet (MS/TP or IP) are local and work with no internet connection; the Tech OVN platform is optional. Note: automated invoicing runs on the platform.

Ready to bill tenants for the cooling they actually use?

Talk to our team about BTU Plus billing for your mall, office tower, tech park, hospital, or district cooling scheme — fair, automated, dispute-resistant.